Category - Lessons Learned

As we’ve looked at the best practices of lead capturing quite recently, continuing with a topic about lead management seemed logical. So, this post is all about actions that one should take when they already have a solid amount of leads captured. It...

Are you a person who thinks that fishing is boring? Or maybe you’re a fisherman who knows how exciting fishing can be? Either way, if you are someone who wants to know why lead capturing compares to fishing, just keep on reading. Standing on a shore...

Setting up a “call center”, even if it’s just a small in-office operation, is a pain in the you know what. Even the best traditional phone systems are  clunky and hard to use. Tangled cords, managing multiple busy lines, dropped calls, a traditional...