Glasses and a book

GetRank Research & Key trends for 2016

GetApp has published quarterly CRM industry trends report for Q1 2016. The Report is part of GetApp’s quarterly product ranking, GetRank, where Teamgate was announced as CRM #2 of the top 25 CRM apps based in the cloud.

 

crm (1)

The report, “Customer Success in the Cloud: Key Trends for 2016” highlights the most important trends in the customer management space to help you choose the right cloud-based CRM, Customer Service, or Call Center application for your business.

In GetApp report, you’ll find:

  • Expert analysis and industry commentary with insight into some of the most notable developments in customer management software in Q1 of 2016.
  • Unique insights from data collected through GetApp’s research program, GetData, as it relates to user perception of cloud-based business software.
  • The Q1 2016 ranking for CRM, Customer Service & Support, and Call Center software.
  • A detailed explanation of GetRank and the five unique data points used to calculate an app’s GetRank score.

Do you have a CRM that keeps you organised?

The most user-friendly CRM on the market. 14-day free trial.

Start Free Trial

Painless setup, no credit card required

KEY TRENDS FOR CLOUD BASED CRM 2016 :

  • With CRM emracing the cloud, having a native mobile app is integral for a CRM solution.
  • Analytics can provide useful data about the entire customer journey for marketing and sales departments.
  • Security concerns include data storage and protection.
  • Social listening has become a great way for companies to get users’ perceptions about their products.

For a full report on GetRank and quarterly industry trends, check out the full research or simply press the picture above:

teamgate getapp CRM (1)

Related: 4 Crucial Sales Trends You Cannot Afford to Ignore in 2016 and Teamgate becomes CRM & Sales Management Category Leader!

mm

Abe Dearmer

Abe has a vast experience running multiple SaaS companies and is an expert on all things Sales, Marketing and SEO.

five stars five stars five stars five stars five stars

Our experience with Teamgate has been exceptional. The platform has enabled us to have a clear view of our sales pipeline, allowing us to focus on high-impact activities that drive results. The customer support has been top-notch, and the regular updates demonstrate the company's commitment to innovation and continuous improvement.

Learn More
Abe D

Abe D.

CEO

Appsembler

five stars five stars five stars five stars five stars

TG is an all around CRM that does almost everything very well and with an intuitive approach. When we've had questions or identified anything working out of the ordinary, they have been lightning fast to respond and deploy fixes. Overall this is a company that can support businesses at scale, yet nimble enough to deliver exceptional customer service.

Learn More
Patrick

Patrick I.

Regional Manager

Marlin Water Solutions

five stars five stars five stars five stars five stars

I have been very impressed with TeamGate and the support network behind it. It has been super simple to integrate. I transferred data from my old CRM to Teamgate over the course of a few days. Plus the near instant customer support, it was basically impossible to make any operational errors.

Learn More
Simon

Simon C.

Owner

JSC Property Investments