Freshdesk CRM integration to grow customer satisfaction
Freshdesk is a customer support solution that offers everything a business needs to deliver exceptional support. Built with an emphasis on usability, Freshdesk is completely customizable and offers all the tools a company needs to wow its customers.
Freshdesk integration allows creating a bigger picture of your customers’ profiles in Teamgate. In a contact card, you can see all customer requests and their statuses; by clicking on a particular request, it’s possible to see full communication history. You probably know how important the newest information is if you want to establish good relationships with your clients and to close deals faster.
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How It Can Help You Sell More:
- Storing Communication History – In the card of each contact, company and deal you are able to see all requests from email addresses assigned to a contact. Therefore, your sales process can be improved by using detailed information.
- Attachments in One Place – By clicking on a request, you can see full communication history together with associated attachments. If you integrate Teamgate with Freshdesk, you won’t have to move files from one system to another; files can be conveniently accessed without leaving Teamgate.
- Better Cross-Team Communication – Freshdesk CRM integration is a great way to improve communication and work with your customer service and sales teams. If you use Freshdesk to communicate with customers, by integrating this tool with Teamgate, you ensure that both teams can access the same information and use it to provide high-quality service.
Discover other integrations with Teamgate
Google Calendar
Users with Teamgate account can sync events and tasks between Teamgate and Google Calendar
Google Drive
Store all kind of files in Teamgate – from documents and text files to PDFs, photos, videos and more
OpenStreetMap
Get the location of your contact in seconds and navigate there, using OpenStreetMap integration with Teamgate
Google Contacts
Everytime when you edit your Google contact’s details, this particular change will be also synced to Teamgate, and vice versa
Outlook / Gmail
Teamgate users can save any email to Teamgate in just couple of seconds. Also, you can reply to your emails without even opening your email platform
MailChimp
MailChimp integration allows you to send marketing emails, automated messages, and targeted campaigns to your Leads or Contacts using custom filters, and more
This extension automatically absorbs data from any LinkedIn profile and sends it straight to your Teamgate account just in one click
Zapier
Automate your workflows between Teamgate and 600+ apps so you can minimize all the manual work
Twilio
Using Twilio, Teamgate created SmartDialer – a phone system that allows to call directly from Teamgate, also to log calls, analyse them, and more
Nexmo
Nexmo integration allows you to send outbound and inbound SMS to your customers or your team members, also set SMS-messages as reminders
WordPress
Using Teamgate CRM forms for WordPress you can connect your WordPress website with your Teamgate account.
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Hi, I'm Andrew, CEO here at Teamgate. Myself and my team pride ourselves in ensuring that our customers are powered to unlock their true sales potential. Speak with our team today so that we can learn more about your business and sales goals, and how Teamgate can be effectively utilized to help you grow faster.
